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Privacy Policy

Epic Cyberminds Global Limited

1. Introduction

Epic Cyberminds Security ("we", "our", or "us") is committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and solutions.

2. Information We Collect

We may collect the following types of information:


Personal Information:

  • Name
  • Email address
  • Phone number
  • Company name and job title
  • Country

  • Technical Information:

  • IP address
  • Browser type and device information
  • Website usage data (via cookies and analytics tools)

  • Service-Related Information:

  • Information you provide when engaging with our cybersecurity services, training, or inquiries
  • 3. How We Use Your Information

    We use your information to:

  • Provide and manage our cybersecurity services
  • Respond to inquiries and communicate with you
  • Improve our website and services
  • Enhance security monitoring and protect against threats
  • Comply with legal and regulatory obligations
  • 4. Data Controller and Processor Roles

    Depending on the nature of our engagement, Epic Cyberminds Security may act as either:


    Data Controller: When we determine the purpose and means of processing personal data (e.g., website interactions, direct client engagement)


    Data Processor: When we process personal data on behalf of our clients as part of delivering cybersecurity services. In such cases, we process data strictly in accordance with client instructions and applicable contractual agreements, including confidentiality and data protection obligations.

    5. How We Protect Your Information

    We implement appropriate security measures to protect your data, including:

  • Secure systems and encryption where applicable
  • Controlled access to information (least privilege principles)
  • Continuous monitoring and security practices aligned with industry standards such as ISO/IEC 27001
  • 6. Sharing of Information

    We do not sell your personal data. We may share information only when necessary:

  • With trusted partners who support our service delivery under strict confidentiality
  • When required by law or regulatory authorities
  • Within client engagements as governed by contractual agreements
  • 7. Data Retention

    We retain personal information only for as long as necessary to:

  • Deliver our services
  • Meet legal and regulatory requirements

  • Once no longer required, data is securely deleted or anonymized.

    8. Your Rights

    Depending on applicable laws, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Object to or restrict processing

  • To exercise your rights, please contact us using the details below:

    9. Cookies

    Our website may use cookies to:

  • Improve functionality and user experience
  • Analyze website traffic
  • Support security features

  • You can manage cookies through your browser settings.

    10. Third-Party Links

    Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

    11. Updates to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

    12. Contact Us

    If you have any questions about this Privacy Policy or how we handle your data, please contact us:


    Epic Cyberminds Security

    Email: info@cybermindse.com

    13. Our Commitment

    Epic Cyberminds Security is committed to maintaining high standards of data protection and security, aligned with globally recognized best practices and cybersecurity standards.

    Have questions about our privacy practices?

    Contact us at info@cybermindse.com
    Epic Cyberminds Security

    Epic Cyberminds Security is a reputable IT and Cybersecurity consulting firm delivering top-notch services with uncompromising quality across southern Africa.

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    Contact Us

    • Blantyre, Malawi
    • admin@cybermindse.com

    Epic Cyberminds Global Limited
    P.O Box 31948, Blantyre, Chichiri

    Office Hours

    Mon – Fri: 08:30 – 17:00

    Saturday: 08:00 – 12:00

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